Wanted to convert my ductless oil-burning system to something more affordable that also gave me AC, so contacted several contractors regarding ductless mini-systems. All seemed like they knew what they were talking about, but Nathan with Prime gave me the most confidence that the system he proposed would get me completely off oil. He was also the most responsive to any questions I had and visited several times to insure I was well-informed about the process. Once I accepted their proposal, the work was scheduled quickly and completed within 4 days (6 heads and 3 outdoor units) in spite of being short-staffed due to illness for two of those days. Just turned off the oil system and activated the ductless, and once I figured out that the sun icon means 'heat' and not 'summer', I was quite satisfied with the heat it produces and am sure I'll be equally satisfied with the AC (well, unless my electric bills become unaffordable - too soon to tell). But as far as Prime is concerned, I'd recommend them without concern. Dustin and Byron (and Nathan) did a great job with the install and explained everything thoroughly. I have confidence they'll be equally great to work with for maintenance and repairs.

Prime HVAC are professional, budget friendly, and a pure pleasure to work with. Dustin, Byron, and Nathan know what they are doing and will not steer you wrong. I have a big dog and these three dealt with him so well. They also left my bathroom cleaner then when they arrived. They used plastic to cover my sink and not one speck of dust remained. Very professional, honest, and accommodating!

The team was very professional and respectful. I will truly recommend them. They were very conscientious with their work and a credit to your company.

The team did a great job installing our new furnace and our split unit. They were very polite, took great care of our home while going in and out. They explained everything to us. A big Thank you to Nathan who came out to talk to us and all the work he did sending estimates to us and following up. I would recommend your company to others. Russ and Deb Seibert

Our systems were all checked and everything is ready for the heating season

Prime HVAC has been a fixture at our house. From installing a whole new furnace and AC system to helping us relocate ductwork for our kitchen renovation. Great staff, great pricing!

Technician provided helpful information

Very professional. All questions answered and all work done great

They are great! They explain everything they are doing and educated to empower their customers.

The guys at Prime Home did a great job putting a new heat pump in my attic! Fair price and quality work!

Service was fast and prompt. The installers were very friendly and courteous and cleaned up well after their work was complete.

On a cold fall day we lost heat suddenly from one of our units that heats our downstairs. Prime quickly fit us in their schedule in less than 24 hours. They were timely and our technician, Byron, was the utmost professional. It did not take long for him to determine the issue and for Nathan to install the part that needed replaced. We are very happy with their service and will recommend Prime to our friends and family. Thank you Nathan and Byron!

This was a great experience start to finish. Nathan and his team were knowledgeable,professiona,and attentive with any questions we had and through the whole install process. I would recommend this company to anyone looking for any HVAC needs. I'll be sure to call them again with any future projects I have as well.

Nathan is knowledgeable, helpful and provides fast service!

Everything they did from start to finish was spot on and very professional. Byron and Dustin took pride in there work, very friendly quality work and clean up. When you first inquire about the products, Nathan was very friendly, knowledgeable and professional at what he does and describes the product. Very impressed with the work and instructions they provided.

Nathan, Byron, & Dustin were all very professional and did professional work. They were able to provide us comfort in our home. I would recommend them to anyone looking for a fantastic air conditioning or heat pump replacement experience!

What a company! From Jan, who I spoke with to set up an estimate. To Nate who was very knowledgeable and answered my 1 million questions. To the installers, who were very respectful of my home. 10 STARS!! Highly Recommend!

These folks are fantastic. Had them install a new AC/Heat Pump. Overall experience has been top notch! Will be keeping them for all HVAC needs.